Servicio post - venta
  • Web oficial de comprar
    El problema de mantenimiento de bienes, a cambio de la compra de los productos de la Web, en el Centro de su personal para obtener ayuda, también puede marcar el teléfono de servicio significa dragón 0755-2348 7006 en contacto con nosotros.
  • No comprar
    Servicio de devoluciones no oficial de la compra de los productos, póngase en contacto con su plataforma de compra, tales como la necesidad de servicios de mantenimiento, servicios de telefonía, por favor marcar Yilong 0755-2348 7006 en contacto con nosotros.0755-2348 7006 en contacto con nosotros.
Temas de actualidad / Service
  • Fecha de publicación: 2018 - 03 - 28
    EL member APP adds new services, professional search, 9 common functions integration, personalized service push, anytime, anywhere for you! Good service, don't wait!
Preguntas frecuentes / FAQ
  • 2015 - 04 - 02
    Enter EL official website - select registration - fill in the registration of mobile phone - fill in the received SMS verification code - set the password (password length 6-16, numbers, letters, characters contain at least two), complete the registration.Note: Only one account can be registered for a mobile number
  • 2014 - 11 - 08
    On the registration page, fill in a valid e-mail, picture verification code, login password, confirm the password and click "confirm". The e-mail will receive a verification email, and log in to the e-mail account for registration verification.
  • 2014 - 11 - 15
    Mall supports mobile phone number and e-mail registration in two forms.
  • 2014 - 11 - 15
    Dear refueling:The invitation code is a kind of priority purchase qualification that is added to refueling. It mainly has the following features:1. Enjoy the right of first refusal to purchase the designated product;2. The invitation code can be queried at the personal center of the official website of the plus-one mobile phone;3. Applicable platforms: One plus mobile phone official website www.elongobile.com.
  • 2014 - 11 - 15
    Enter EL official website - select registration - fill in the registration of mobile phone - fill in the received SMS verification code - set the password (password length 6-16, numbers, letters, characters contain at least two), complete the registration.Note: Only one account can be registered for a mobile number
  • 2014 - 11 - 15
    In the inventory column, there will be a "goods" label in the inventory. No goods will display the "sold out" label.
  • 2014 - 11 - 15
    After the item is added into the shopping cart, the order is not submitted in time, resulting in the item being purchased by other users. Therefore, the settlement will prompt no goods. It is recommended to add the item to the shopping cart and submit the order in time.
  • 2014 - 11 - 15
    Mall does not need to manually confirm receipt on the Internet, we will confirm the goods receipt status based on the status of the logistics information.
  • 2014 - 11 - 15
    Please check whether it is due to the following reasons:1. Incomplete or incorrect order information is filled in. Orders can be successfully placed by checking and completing the order information.2, too many queuing users, try again later;3, goods out of stock, display "sold out" label, pay attention to the goods after the purchase again.
  • 2018 - 03 - 28
    EL member APP adds new services, professional search, 9 common functions integration, personalized service push, anytime, anywhere for you! Good service, don't wait!
Las categorías de productos
Centro de ayuda / Centro de ayuda
El teléfono de servicio al cliente: 0755-2348 7006
De lunes a domingo de 9: 00 -22:00 
Micro carta de atención:
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Correo electrónico: kenxinda@kenxinda.com
© 2018 - 2021 Shenzhen Elong Technology Co., Ltd.
Persona de contacto: 4001-666-888
Correo electrónico: kenxinda@kenxinda.com
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